Effective Date: June 20, 2026 Last Updated: July 13, 2026 Refund Policy At Teebox Media, we are committed to providing quality products and professional services. If you are not satisfied with your purchase, this Refund Policy explains when refunds, exchanges, replacements, or credits may be available. This policy applies to purchases made through the Teebox Media website, our official online store, and our authorized sales channels, including Facebook, Instagram, YouTube, TikTok, and other official Teebox Media platforms. Merchandise Returns Most new, unused merchandise may be returned within 30 days of the delivery date. To qualify for a return, merchandise must: Be unused and unworn. Be in its original condition. Include original tags, packaging, and accessories (if applicable). Be accompanied by proof of purchase or order confirmation. Items returned that do not meet these requirements may not qualify for a refund. Non-Returnable Items Unless required by applicable law, the following items are generally not eligible for return or refund: Custom or personalized merchandise. Limited-edition products. Gift cards. Digital downloads. Digital memberships or subscriptions. Downloadable media. Custom artwork or graphics. Video production deliverables. Photography services. Marketing services. Sponsorship packages. Advertising purchases. Media planning consultations that have already occurred. Event registration fees. Contest, tournament, or challenge entry fees. Clearance or final-sale merchandise. Opened items that cannot be resold for hygiene or safety reasons. Exchanges If merchandise arrives in the wrong size, color, or style due to our error, we will gladly exchange it, subject to product availability. Customers requesting an exchange for personal preference may be responsible for return shipping costs. Damaged or Defective Merchandise If your order arrives damaged or defective, please notify Teebox Media within 7 days of delivery. Please include: Your order number. Photographs of the product. Photographs of the shipping package. A brief description of the issue. After review, we may: Replace the item. Exchange the item. Issue a store credit. Issue a refund. Incorrect Orders If we shipped the wrong item, please contact us within 7 days of delivery. Once verified, Teebox Media will correct the order at no additional cost to you. Return Shipping Unless the return is due to our error or a defective product, customers are responsible for return shipping costs. Original shipping charges are generally non-refundable unless required by law or caused by our error. We recommend using a trackable shipping service for returned merchandise. Refund Processing Once a returned item has been received and inspected, we will notify you regarding approval or denial of your refund. Approved refunds are typically issued to the original payment method within 5–10 business days, although processing times may vary depending on your financial institution or payment provider. Order Cancellations Orders may be canceled before they enter production or shipping. Once production, fulfillment, printing, packaging, or shipping has begun, cancellation may no longer be possible. Custom merchandise orders generally cannot be canceled once production has started. Sponsorships and Advertising Payments for: Category Sponsorships Advertising packages Marketing campaigns Promotional services Sponsored content Business networking programs are generally non-refundable after work has begun or campaign benefits have been provided, unless otherwise stated in a written agreement. Any refund or cancellation rights for sponsorships will be governed by the applicable sponsorship or service agreement. Professional Services Fees paid for professional services—including media planning, consulting, marketing strategy, video production, photography, editing, interviews, content creation, social media services, and other custom work—are generally non-refundable once work has begun or services have been performed. If Teebox Media is unable to complete an agreed service for reasons within our control, we may, at our discretion: Complete the service at a later date. Provide a partial refund. Provide a credit toward future services. Offer another mutually agreeable solution. Digital Products Due to the nature of digital products, all sales of downloadable content, digital media, templates, online resources, memberships, and similar products are generally final. Refunds for digital products will only be provided where required by applicable law. Events and Registrations Unless otherwise stated in the event registration terms: Event registrations are generally non-refundable. Registrations may be transferred when permitted. Event cancellations by Teebox Media may result in a refund, credit, or rescheduled event. If an event is postponed due to weather, venue issues, or circumstances beyond our reasonable control, registrations may be honored for the rescheduled event. Gift Cards Gift cards are non-refundable and cannot be redeemed for cash except where required by law. Chargebacks If you believe an error occurred with your purchase, please contact Teebox Media before initiating a chargeback through your financial institution. We are committed to resolving legitimate concerns promptly. Fraudulent or abusive chargebacks may result in suspension of services or future purchasing privileges where permitted by law. Refund Exceptions Nothing in this Refund Policy limits any refund rights that cannot legally be waived under applicable law. Certain state or federal consumer protection laws may provide additional rights. How to Request a Refund To request a refund or return, please contact: Teebox Media Website: www.teebox.media Email: [Insert Customer Support Email] Please include: Your name. Order number. Date of purchase. Description of the issue. Photographs (if applicable). Providing complete information helps us process your request more quickly. Refund Policy Updates Teebox Media reserves the right to modify this Refund Policy at any time. Changes become effective immediately upon posting unless otherwise required by applicable law. Customers are encouraged to review this policy periodically.